Seller / Legal Business Name: ASA Overseas
Website: https://ratnveda.com/
Effective Date: 23 September 2026
1. Cancellation Request
Customers may request cancellation through [Email / Phone / Account Area], subject to order status and applicable law.
2. Before Dispatch
ASA Overseas will make reasonable efforts to process eligible cancellation requests received before dispatch.
3. After Dispatch
After dispatch, cancellation may be unavailable or may be handled through the applicable delivery, refusal, refund or product-resolution process.
4. Refund
Approved prepaid cancellations will be refunded through the original payment method or another appropriate method, subject to applicable law.
5. Cancellation by ASA Overseas
An order may be cancelled for legitimate reasons such as unavailability, payment verification issues, suspected fraud, address problems or genuine listing errors. Customers will be informed and eligible refunds will be processed.