Seller / Legal Business Name: ASA Overseas
Website: https://ratnveda.com/
Effective Date: 23 September 2026
Business Details
Legal / Billing Entity: ASA Overseas
Website: https://ratnveda.com/
Registered Address: [Complete Address]
Customer Care Email: [Email]
Customer Care Number: [Phone]
Grievance Officer: [Name / Designation]
Grievance Email: [Email]
1. Customer Support
Customers may contact ASA Overseas regarding orders, payments, delivery, refunds, replacements, product issues and other concerns.
2. Complaint Registration
Customers should provide the order number, contact details, issue description and supporting documents where relevant.
3. Handling and Escalation
Complaints will be acknowledged and handled within applicable legal requirements and the business support process. Unresolved complaints may be escalated to the designated Grievance Officer.